Terms of Service
Last Modified: November 10, 2024
Please read these Terms of Use and our Privacy Policy (collectively the “Terms”) carefully, as you agree that you consent to these Terms by your use of TJM Labs’ software, as described further below.
Acceptance of the Terms of Use
These Terms of Use are entered into by and between you and TJM Labs, LLC. (“Company,” “we,” “our,” or “us”), and they govern your access to and use of our software (the “Software”) and the services we offer through our software (collectively, the “Services”).
Please read the Terms carefully before you start to use the Software and the Services. By using the Software and the Services, or by clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not agree to these Terms of Use or the Privacy Policy, do not access or use the Software or any Services, but please get in touch with us so we can try to help.
Term
The Terms remain in full force and effect while you use the Software and/or our Services. All provisions of the Terms shall survive termination by either party, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Eligibility
The Software is intended only for access and use by individuals at least eighteen (18) years old. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of the Software.
Changes to the Terms
We reserve the right to change, alter, replace or otherwise modify the Terms at any time. The date of last modification is stated above at the beginning of the Terms of Use or the Privacy Policy, as applicable. When we make any updates to these Terms, we will highlight this fact on the Software. In addition, if you register an account and these Terms are subsequently changed in any material respect (for example, for security, legal, or regulatory reasons), we will endeavor to notify you in advance by sending an email to the email address that you have provided to us, and the revised Terms will become effective: (i) four (4) weeks after such notification, or (ii) when you agree to the changes by using the Services and/or Software again following such notification, whichever comes first. You will have no obligation to continue using the Software following any such notification, but if you do not terminate your account as described in the Termination section below during such four (4) week period, your continued use of the Software and/or the Services after the end of that four (4) week period will constitute your acceptance of the revised Terms.
Results From the Software
Upon signing up for a subscription to the Software, the Company will provide you with one or more APIs through which you can access the Software and submit documents, images, and other materials to the Software. The Software processes this content submitted according to the parameters set by you in the API and provides you with the requested results (the “Results”).You are solely responsible for selecting the analysis and reporting parameters used in the Software, and may need to modify these selections to obtain the results or information that you are trying to receive. The Company does not control what the user chooses to submit to the Software, what parameters are adjusted by the user, or how the user interprets any Results. Results are generated automatically and are not reviewed by any Company representative for specific applicability or completeness for a particular user or organization. Users must consider Results in addition to all other information about their business before relying on the Results. Users are solely responsible for all effects, uses, and impacts of any Results, including, without limitation, all uses of and changes to the user’s (or user’s organization’s) business activities.
Disclaimer
We do not warrant the accuracy, completeness, or usefulness of any information on the Software or obtained through the Services, including, without limitation, any Results. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other user of the Software, or by anyone who may be informed of any of its contents.
Accessing the Software and Account Security
We reserve the right to withdraw, modify, or amend the Software, and any Services or material we provide on the Software, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Software or Services are unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Software, or the entire Software, to users, including registered users. To access the Software or some of the Services it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Software that all the information you provide on the Software is correct, current, and complete. You agree that all information you provide to register with the Software or otherwise is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy. You are solely responsible for maintaining the confidentiality of your account information, as well as any and all activities that occur under your account. You must immediately notify us of any unauthorized use of your account and any other such security breach. We will not be liable for any loss that may occur as a result of someone else using your account or password, with or without your knowledge. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use. Communication Preferences By creating an account, you also consent to receive electronic communications from us (e.g., via email, text message, or by posting notices to the Software). These communications may include operational notices about your account (e.g., password changes and other transactional information) and are part of your relationship with us. You agree that any communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
Fees
Depending on your role, you may be charged fees for your use of the Software and the Services. You will be clearly notified before incurring any charges through the Software. The Company reserves the right to modify its fee structure at any time and without advanced notice. Temporary or permanent modifications are effective as soon as they are published on the Software and are applicable to all subsequent transactions. In the case of temporary modifications, the duration of the changes will be clearly indicated on the Software.
Intellectual Property Rights
The Software and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof), are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. These Terms of Use permit you to use the Software, subject to the following restrictions: You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit the Software or any of the material on the Software, except (i) as it is created and owned by you or (ii) temporarily if your computer or web browser stores copies of such materials incidental to your accessing and viewing of such materials. You must not delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Software or Services. You may only submit information, data, content, and/or materials (“Materials”) to the Software if you have all necessary rights and licenses to share and disclose such Materials to the Company and use the Materials for all purposes or uses necessary for the Software and Services. No right, title, or interest in or to the Software or any content on the Software is transferred to you except as expressly stated herein, and all rights not expressly granted are reserved by the Company.
Trademarks
The Company name and logo, and all related names, logos, product and service names, designs, and slogans are the property of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on the Software are the trademarks of their respective owners.
Prohibited Uses
You may use the Software only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Software: In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries). For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise. To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Software, or which, as determined by us, may harm or offend the Company or users of the Software or expose them to liability. Additionally, you agree not to: Use the Software in any manner that could disable, overburden, damage, or impair the Software or interfere with any other party’s use of the Software, including their ability to engage in real time activities through the Software. Use any robot, spider, or other automatic device, process, or means to access the Software for any purpose, including monitoring or copying any of the material on the Software. Use any manual process to monitor or copy any of the material on the Software or for any other unauthorized purpose without our prior written consent. Use any device, software, or routine that interferes with the proper working of the Software. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful. Take any action that may damage or falsify the Company or Software rating. Otherwise attempt to interfere with the proper working of the Software.
Monitoring and Enforcement; Termination
We have the right to: Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy. Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Software. Terminate or suspend your access to all or part of the Software for any or no reason, including without limitation, any violation of these Terms of Use. Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Software. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
Third Party Websites and Services
The Software may provide you with access to and/or integration with third party websites, databases, networks, servers, information, software, programs, systems, directories, applications, products, language models, or services (hereinafter “External Services”). We do not have or maintain any control over External Services and are not and cannot be responsible for their content, operation, or use. By linking or otherwise providing access to any External Services, we do not give any representation, warranty, or endorsement, express or implied, with respect to the legality, accuracy, quality or authenticity of content, information, or services provided by such External Services. We disclaim any and all responsibility or liability for any harm resulting from your use of External Services, and you hereby irrevocably waive any claim against us with respect to the content or operation of any External Services. External Services may have their own terms of use and/or privacy policy, and may have different practices and requirements to those operated by us with respect to the Software. You are solely responsible for reviewing any terms of use, privacy policy, or other terms governing your use of these External Services, which you use at your own risk. You are advised to make reasonable inquiries and investigations before entering into any transaction, financial or otherwise, and whether online or offline, with any third party related to any External Services, including third party language models.
Disclaimer of Warranties
YOUR USE OF THE SOFTWARE, ITS CONTENT, AND ANY SERVICES, RESULTS, OR ITEMS OBTAINED THROUGH THE SOFTWARE IS AT YOUR OWN RISK. THE SOFTWARE, ITS CONTENT, AND ANY SERVICES, RESULTS, OR ITEMS OBTAINED THROUGH THE SOFTWARE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SOFTWARE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SOFTWARE, ITS CONTENT, OR ANY SERVICES, RESULTS, OR ITEMS OBTAINED THROUGH THE SOFTWARE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SOFTWARE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SOFTWARE OR ANY SERVICES, RESULTS, OR ITEMS OBTAINED THROUGH THE SOFTWARE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. CONTENT, DATA, INFORMATION, MATERIALS, AND RESULTS OBTAINED FROM THE SOFTWARE AND SERVICES ARE PROVIDED FOR INFORMATIONAL, COMPARATIVE PURPOSES ONLY. YOU ARE RESPONSIBLE FOR INDEPENDENTLY VERIFYING ALL RESULTS AND FOR ALL RELIANCE PLACED ON ANY INFORMATION OBTAINED FROM THE SOFTWARE AND THE SERVICES
Limitation on Liability
IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SOFTWARE, ANY WEBSITES LINKED TO IT, SERVICES, OR ANY SERVICES, RESULTS, OR ITEMS OBTAINED THROUGH THE SOFTWARE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE COMPANY AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE) EXCEED THE AMOUNT YOU HAVE PAID TO THE COMPANY FOR THE APPLICABLE SERVICES IN THE LAST 12 MONTHS OUT OF WHICH LIABILITY AROSE. ALTHOUGH NOT AN EXHAUSTIVE LIST AND WITHOUT LIMITING THE FOREGOING, THE COMPANY AND ITS SUBSIDIARIES, AFFILIATES, SUCCESSORS, AND ASSIGNS, AND THEIR RESPECTIVE EMPLOYEES, AGENTS, DIRECTORS, OFFICERS AND SHAREHOLDERS, SHALL HAVE NO LIABILITY FOR ANY LOSS OR DAMAGE ARISING FROM: (A) YOUR RELIANCE ON THE CONTENT OR RESULTS OF THE SOFTWARE, INCLUDING WITHOUT LIMITATION, CONTENT ORIGINATING FROM THIRD PARTIES, OR FROM ANY COMMUNICATION WITH THE COMPANY; (B) YOUR INABILITY TO ACCESS OR USE THE SOFTWARE OR ANY PART OR PARTS THEREOF, INCLUDING DELETION OR CORRUPTION OF, OR FAILURE TO STORE, ANY CONTENT AND OTHER DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE SOFTWARE, OR YOUR ABILITY TO ACCESS ANY CONTENT OR ANY EXTERNAL SERVICES VIA THE SOFTWARE; (C) ANY CHANGES THAT WE MAY MAKE TO THE SOFTWARE, THE SERVICES, OR ANY PART THEREOF, OR ANY TEMPORARY OR PERMANENT SUSPENSION OR CESSATION OF ACCESS TO THE SOFTWARE OR THE SERVICES OR ANY CONTENT IN OR FROM ANY OR ALL TERRITORIES; (D) ANY ACTION TAKEN AGAINST YOU BY THIRD PARTY RIGHTS HOLDERS WITH RESPECT TO ANY ALLEGED INFRINGEMENT OF SUCH THIRD PARTY’S RIGHTS RELATING TO YOUR CONTENT OR YOUR USE OF THE SOFTWARE, OR ANY ACTION TAKEN AS PART OF AN INVESTIGATION BY US OR ANY RELEVANT LAW ENFORCEMENT AUTHORITY REGARDING YOUR USE OF THE SOFTWARE; (E) ANY ERRORS OR OMISSIONS IN THE SOFTWARE’S TECHNICAL OPERATION, OR FROM ANY INACCURACY OR DEFECT IN ANY CONTENT OR ANY INFORMATION RELATING TO SUCH CONTENT; (F) YOUR FAILURE TO PROVIDE US WITH ACCURATE OR COMPLETE INFORMATION, OR YOUR FAILURE TO KEEP YOUR ACCOUNT LOGIN INFORMATION SUITABLY CONFIDENTIAL; (G) ANY LOSS OR DAMAGE TO ANY COMPUTER HARDWARE OR SOFTWARE, ANY LOSS OF DATA, OR ANY LOSS OR DAMAGE FROM ANY SECURITY BREACH; (H) ANY LOSS OF PROFITS, INCLUDING THOSE CAUSED BY YOUR RELIANCE ON THE SOFTWARE, OR ANY LOSS YOU SUFFER WHETHER OR NOT IT IS FORESEEABLE; (I) THE ACCURACY, COMPLETENESS, CORRECTNESS, TIMELINESS, OR USEFULNESS OF ANY SERVICES OR INFORMATION PROVIDED THROUGH THE SOFTWARE; ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO YOUR USE OF THE SOFTWARE MUST BE NOTIFIED TO US AS SOON AS POSSIBLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. IN SUCH CASES, YOU ACKNOWLEDGE AND AGREE THAT SUCH LIMITATIONS AND EXCLUSIONS REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND US, AND ARE FUNDAMENTAL ELEMENTS OF THE BARGAIN BETWEEN YOU AND US, AND THAT THE COMPANY’S LIABILITY WILL BE LIMITED ENTIRELY, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Governing Law
All matters relating to the Software and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Delaware without giving effect to any choice or conflict of law provisions or rules.
Arbitration
At the Company’s sole discretion, it may require you to submit any disputes arising from the use of these Terms of Use or the Software, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Delaware law.
Termination
You agree that we may terminate your account at any time for your violation of any of the provisions of these Terms of Use. Similarly, you may terminate the Services at any time by discontinuing your use of any and all parts of the Software and our Services and canceling your subscription from your account dashboard. Upon the termination of your account or subscription, either by you or us, your access to the Software shall immediately terminate. We may retain copies of your data upon the termination of your account on backup media. Please see our Privacy Policy for more information about your personal information.
Waiver and Severability
No waiver by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.
Assignment
The Terms and any rights and licenses granted hereunder may not be transferred or assigned by you without our prior written consent, but may be assigned by us without restriction. Any assignment attempted to be made in violation of these Terms shall be void. These Terms shall be binding upon and inure to the benefit of the parties hereto, and their permitted successors, heirs, and assigns.
Entire Agreement
The Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and Endless Labs, Inc. with respect to the Software and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Software.
Your Comments and Concerns
All feedback, comments, requests for technical support and other communications relating to the Software should be directed to: founders@tjmlabs.com
Privacy Policy
Last Modified: November 10, 2024
Introduction
TJM Labs, LLC. (“Company,” “our,” “we”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy is part of our Terms of Use available here. In this Privacy Policy we describe the types of information we may collect from you or that you may provide when you use our software (the “Software”) and the services we offer through our software (the “Services”), plus our practices for collecting, using, protecting, and disclosing that information. This Privacy Policy does not apply to information collected by any third party, including through any application or content that may link to or be accessible from or on the Software. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it, as you agree to this Privacy Policy by using the Software and/or creating an account on the Software. If you do not agree with our policies and practices, do not use the Software or the Services.
Information We Collect And How We Collect It
Users’ Personal Information The information we collect is used by the Company to identify users and provide them with Services, support, sales and marketing, billing, and to meet contractual obligations. While the Software requires minimal personal information for its use, we do collect some types of information from and about users of the Software, including: Information needed to create a unique Software account through which individual users can use the Software and Services, such as name, email address, and other information you voluntarily add to your Software profile; Information about the organization or enterprise user that is subscribing to the Services for use in its business activities (if applicable), such as name, address, tax ID number, and business type; Information, data, and materials submitted to the Software for the Services, which may include personal information if voluntarily entered by the user; Billing information used to pay for the Services, such as credit card information, address, and billing contact information; Metadata related to users’ usage of the Software, such as name and number of pages of the document submitted, which may include personal information; Information that is ascertained through our use of third-party applications, including but not limited to user behavior and trends; Other information voluntarily entered by users, emails or other communications to the Company for support purposes; and Information about your internet connection, the equipment you use to access the Software, and Software usage details. We collect this information in two ways, including: Directly from you when you provide it to us, such as signing up for an account or submitting a document or other materials to the Software to utilize the Services; and Automatically as you navigate through and use the Software, such as usage details, IP addresses, web browser preferences, and information collected through cookies and other tracking technologies. Although we do not correlate tracking information to individuals, some information collected, such as IP addresses, will be unique. In some countries, including countries in the EEA, the information referenced above in this Privacy Policy may be considered personal information under applicable data protection laws. If you do not want us to collect this information, do not use the Software. Your Organization’s Confidential Information Additionally, in the course of using the Software, you may submit information about your organization or that your organization considers confidential to the Company. We use, store, and disclose this information about your organization in compliance with this Privacy Policy as well, including the provisions herein that refer to your organization’s “Confidential Information”, which is defined as any confidential or proprietary information about or related to your organization submitted by you to the Software or received by you in connection with your use of the Software.
How We Use Your Information
We use the information that we collect about you or that you provide to us, including any personal information: To provide the Software and the Services to you, such as creating an account and profile for you and processing the information or materials you submit to the Software for the Services. To develop, modify, and improve the Software and the Services. For external and internal marketing purposes, provided that such use does not directly or indirectly identify you, your organization, or your organization’s Confidential Information. To provide you with information, products, or services that you request from us, including to respond to user inquiries or technological issues or problems. To provide you with notices about your account and/or subscription, including billing, expiration, and renewal notices. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. To notify you about changes to the Software or any Services we offer or provide through it. In any other way we may describe when you provide the information. All the data we collect on the Software is necessary for the Company to deliver the Software and the Services to you and other users. The amount of data we collect has been minimized wherever possible to respect your privacy. You can withdraw your consent at any time by discontinuing use of the Software or contacting us at founders@tjmlabs.com to delete your account and information.
Sharing and Disclosure of Your Information
We may disclose aggregated, anonymized information about our users, and information that does not identify any individual person or organization or disclose any of your organization’s Confidential Information, without restriction. Additionally, we may disclose information that we collect or you provide: To other users in your organization who also have access to your organization’s shared Software account; we do not share your data with any customers or users outside of your organization’s shared Software account. To contractors, service providers, employees, and other third parties we use to support and operate our business who have agreed to confidentiality obligations with regards to the information they receive from the Company related to the Software, including the third parties listed below under Third-Party Use of Cookies and Other Tracking Technologies that we use to analyze Software performance and user behavior and/or to improve the Software. To our subsidiaries and affiliates. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which information held by the Company about the Software users is among the assets transferred. To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email another user” feature of the Software, we will transmit the contents of that email and your email address to the recipients. To comply with any court order, law, or legal process, including to respond to any government or regulatory request. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our users, or others. For any other purpose disclosed by us when you provide the information.
Data Retention
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Accessing and Correcting Your Information
You can review and change your personal information by logging into the Software and visiting your account profile page. You may also send us an email at founders@tjmlabs.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Third-Party Use of Cookies and Other Tracking Technologies
The Software uses third-party analysis and tracking services to track the performance of our Software and Services, understand how you use the Software and our Services, and offer you an improved and safer experience. By using these third party services, the Company is necessarily sharing your information with these third-party analysis and tracking service companies to receive their services. Information on your usage of our Services may be collected and processed by the Company or a third party engaged by the Company using a unique identification number assigned to you. Such usage information will be deleted as soon as practicable after this information is no longer required for the purpose collected.
Your Consent for Company Tracking and Analysis
By using the Software and the Services you consent to the Company’s usage of cookies and the below third-party services on the Software, and agree that the Company may collect your usage data under a unique identifier, for the purposes of tracking, analyzing, and improving our Services. You may withdraw your consent at any time, by either disabling cookies on your device or following the instructions on how to withdraw your consent individually for each third-party provider the Company uses for its third party tracking and analysis services, as described below.
Cookies and Web Beacons
We use cookies for the website component of the Software, which are small text files that are intended to make the website and Software better for you to use. In general, cookies are used to retain preferences, store information for features like shopping carts, and provide tracking data to third-party applications like Google Analytics. You can prevent cookies from being stored on your computer by changing your browser settings; however, if you choose to do this, your experience when using the Software and the Services may be altered. We suggest consulting the help section of your browser or doing your own research on how to disable cookies in your web browser. If you turn on the “Do Not Track” (“DNT”) setting in your browser, this setting will not be considered by the website component of the Software. Even if this is enabled, we continue to track users for the reasons described in this Privacy Policy. The DNT standard isn’t widely supported, and even popular and trusted platforms such as Google Analytics do not respect it. Please note that linked third-party websites may also use cookies. We cannot control the use of cookies by these third-party websites. For example, when you click on a link from the Software to a third-party website, that website may have the ability to recognize that you have come from the Software by using cookies. If you have any questions about how third-party websites use cookies, you should contact such third parties directly. We may also employ software technology known as “web beacons” or “clear GIFs,” which helps us keep track of what content on the Software is effective. Web beacons are small graphics with a unique identifier that are used to track the online movements of Internet users. Web beacons are embedded in the web pages you review, so they are not stored on your hard drive. The web beacons we may use will not track or collect any personally identifiable information about you and they are in no way linked to your personally identifiable information.
Children Under the Age of 13
The Software is not intended for children under 13 years of age and you are not allowed to use the Software or provide information on it if you are under 13 years of age. If we learn we have received personal information from or about a child under 13 without verification of parental consent, we will delete that information immediately. If you believe we might have any information from or about a child under 13, please contact us immediately at founders@tjmlabs.com. If you are based in the European Economic Area (“EEA”) you may only use the Software if you are over the age at which you can provide consent to data processing under the laws of your country or if verifiable parental consent for your use of the Software has been provided to us.
Transferring Your Information
The Company is a worldwide service. By using the Software, you authorize us to transfer and store your information outside your home country, including in the United States, for the purposes described in this policy. The privacy protections and the rights of authorities to access your information in these countries may not be the same as in your home country. We take additional measures when information is transferred from the European Economic Area (EEA). This includes having standard clauses approved by the European Commission in our contracts with parties that receive information outside the EEA. We also rely on European Commission adequacy decisions about certain countries, as applicable, for data transfers to countries outside the EEA.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access. For example, access by a user to their personal information is available through an encrypted password and unique customer ID selected by the user. Additionally, we secure your organization’s Confidential Information by retaining it for a limited time. Documents that you upload to the Software are deleted immediately after the request related to the documents is completed and the response data produced from your documents are retained in a short-term cache to prevent double-billing, but are ultimately deleted within four (4) hours after being sent to you. Thereafter, only metadata related to your request, such as document title and number of pages, is retained, which should not include any Confidential Information. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Software. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Software.
EEA Users
You have options in relation to the information and data that we have about you. To exercise any of the options discussed below, please contact us at founders@tjmlabs.com. As a user of the Software and the Services, you may exercise your user rights to: Request information on your personal data processed by the Company. Upon your request, this information will be provided to you electronically. If you reside in the EU or Switzerland, you may access your information by sending a request to the Company at the address specified in “Contact Us” information below. If you have provided your personally identifiable information to us, you may request information once per calendar year about our disclosures of certain categories of your personally identifiable information to third parties for their direct marketing purposes. Such requests must be submitted in writing using the email address in the “Contact Us” section below. Gain access to your information by requesting a backup of your data in a format that is readable by other companies or organizations (data portability). We will make an effort to share this information with you within a reasonable time. Correct or delete your information in your profile settings available through the Services. Withdraw your consent from data processing at any time by deleting your account and/or unsubscribing from our newsletter by clicking the link at bottom of the email. You may also contact founders@tjmlabs.com. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. Request the complete deletion of your data, including all past data sent to third-party services used for tracking and analysis, by reaching out to founders@tjmlabs.com. Your data will be deleted within 30 days. Log a complaint with the relevant supervising authority if you believe the Company is processing your personal data under violation of applicable data protection regulations. For more information, please contact your local data protection authority. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
Legal Basis for Processing Personal Information
Our legal basis for collecting and using the personal information described in this Privacy Policy will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you, such as providing Services that you or the organization you are affiliated with requested from us; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so. We have a legitimate interest in operating our Software and communicating with you as necessary to provide these Software, for example when responding to your queries, improving our Software, undertaking marketing, or for the purposes of detecting or preventing illegal activities. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Third Party Links
The Software may contain links that lead to other websites, and the Company is not responsible for the privacy practices, content, and/or activities of these linked websites. Nonetheless, we seek to protect the integrity of the Software and welcome any feedback about these external websites.
Changes to Our Privacy Policy
We will post any changes we make to our privacy policy on this page and you will be notified of any material changes in an email to the most recent email address that you provided to us, if any.
Organization and Contact Information
The Software is property of TJM Labs, LLC., a Delaware corporation. For general information about the Software, this Privacy Policy, or anything else, you can contact us at:
Jonathan Adly, Representative
founders@tjmlabs.com
Jonathan Adly, Data Protection Officer
founders@tjmlabs.com